Colour Disclaimer
- The colours of the products displayed online may vary slightly in person due to studio lighting, photography, and individual screen settings.
- Such minor variations are natural and are not considered defects.
- Any additional fabrics or patches included with the product will be clearly mentioned in the product description.
Presentation & Styling Items
- Extra fabrics, laces, embellishments, potlis, jewellery, or accessories shown in images are for presentation purposes only.
- These items are not included unless explicitly stated in the product description.
- Where exact embellishments are unavailable, the closest matching alternatives will be used to maintain the design integrity.
Product Descriptions & Designer Sourcing
- Product descriptions are provided directly by the respective designers.
- Aqsa Fabrics acts as a platform connecting customers with authentic Pakistani designers and does not manufacture the products itself.
- Minor variations in fabric, embroidery placement, lace, or finishing may occur due to the designer's production process and are not considered faults.
Missing or Incorrect Items
- In the rare event of a missing or incorrect item, please notify us as soon as possible, ideally within 48 hours of delivery.
- Clear photographs of the issue should be provided. An unboxing video, if available, helps us verify and process your claim faster, but it is not mandatory.
- Claims are handled in line with our Returns & Refund Policy and your statutory rights under UK consumer law.
Acknowledgement
By placing an order with Aqsa Fabrics®, you acknowledge and agree to the Terms & Conditions.